At MISTYHEATHER, we are committed to making our website and online services accessible to everyone, including people with disabilities. This Accessibility Statement outlines our efforts to ensure that our website and online services are accessible to all users.
Accessibility Goals
Our goal is to ensure that our website and online services meet the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These standards provide a set of guidelines for making web content more accessible to people with disabilities.
Accessibility Features
Our website and online services include the following accessibility features:
- Semantic HTML: Our website uses semantic HTML to provide a clear and consistent structure for the content.
- Alt Text for Images: All images on our website have alt text that describes the content of the image.
- Closed Captions: All video content on our website has closed captions that provide a text description of the audio.
- High Contrast Colors: Our website uses high contrast colors to make it easier for users with visual impairments to read the content.
- Clear Navigation: Our website has a clear and consistent navigation system that makes it easy for users to find what they are looking for.
- Screen Reader Compatibility: Our website is compatible with popular screen readers, including JAWS, NVDA, and VoiceOver.
Accessibility Limitations
While we strive to make our website and online services accessible to everyone, there may be some limitations. These limitations include:
- Third-Party Content: Some third-party content on our website may not be accessible to users with disabilities.
- Older Browsers: Our website may not be compatible with older browsers that do not support modern accessibility features.
- Audio and Video Content: Some audio and video content on our website may not have closed captions or transcripts.
Accessibility Feedback
We want to hear from you if you have any feedback or concerns about the accessibility of our website and online services. Please contact us at:
MISTYHEATHER
[email protected]
Accessibility Complaint Procedure
If you are not satisfied with the accessibility of our website and online services, you can file a complaint with us. We will respond to your complaint within 5 business days and provide a solution to the problem.
Accessibility Plan
We have an accessibility plan in place to ensure that our website and online services continue to meet the needs of users with disabilities. This plan includes:
- Regular Accessibility Audits: We conduct regular accessibility audits to identify and fix accessibility issues.
- Training and Education: We provide training and education to our staff on accessibility best practices.
- User Feedback: We gather feedback from users with disabilities to improve the accessibility of our website and online services.
Acceptance
By using our website and online services, you acknowledge that you have read, understand, and agree to be bound by this Accessibility Statement.